2. Terms of Use
Effective date: 2026-11-07
These Terms of Use ("Terms") are a legal agreement between you and GradeVu LLC, 100 Plaza Pl, Ste 300, PMB 58, Northlake, TX 76226, USA ("GradeVu," "we," "us," "our"), governing your use of the GradeVu app and the website at gradevu.com (the "Service").
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Using the Service includes letting GradeVu use what you submit, such as your card photos and corrections, to train and improve our machine-learning models. Section 4 explains this. It is a condition of using the Service.
1. United States only
The Service is offered only in the United States. By using the Service you represent that you are located there. We may suspend or terminate accounts that are not.
2. Your account
You sign in with Apple or with a one-time code sent to your email address. You are responsible for the security of your Apple ID, your email account, and your device.
Provide accurate information and keep it current.
One account per person. Do not create accounts to evade a suspension or manipulate public content.
You are responsible for all activity under your account. Tell support@gradevu.com immediately if you suspect unauthorized access.
3. Licence to use the Service
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on Apple-branded devices you own or control, as permitted by the Apple Media Services Terms and App Store rules. We reserve all rights not expressly granted.
Changes to the Service. We may add, change, limit, suspend, or discontinue any part of the Service at any time, with or without notice, for everyone or only for particular users, accounts, or regions. That includes features, models, scoring scales, outputs, and the methods we use to process Your Content.
4. Your content and the licences you give us
"Your Content" means the card photographs you capture or import, the corrections, labels, annotations, and notes you submit, and any profile or community content you post, and the calls you make in Condition Call, our website game.
You keep ownership of Your Content. You grant us the licences below. They are a condition of using the Service.
(a) Licence to GradeVu. You grant GradeVu a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable licence to host, store, copy, reproduce, process, transmit, display, adapt, modify, analyze, create derivative works and derived data from, and otherwise use Your Content to operate, provide, secure, support, research, develop, and improve the Service and GradeVu's other products and services. That includes generating estimates and sub-scores, showing your history, publishing certificate pages you choose to publish, training models as described in (b), and showing your card photos to other players in Condition Call so they can call the card's condition. The licence extends to our affiliates, contractors, service providers, successors, and assigns, and we may permit them to exercise it on our behalf.
(b) Model training is part of using the Service. GradeVu uses Your Content, and the Derived Data described in (c), to train, fine-tune, validate, evaluate, benchmark, and improve machine-learning models, including models used in the Service and models we license, distribute, or otherwise commercialize, and for internal research. This covers all of Your Content, in the app, on the website, and in Condition Call, whenever you submitted it. It is a condition of using the Service and cannot be turned off. If you do not want Your Content used this way, do not submit it.
(c) Derived Data and models belong to GradeVu. As between you and us, GradeVu owns all data that we or our service providers create from Your Content or from your use of the Service, including measurements, features, embeddings, vectors, annotations, labels, classifications, estimates, sub-scores, statistics, and aggregated data ("Derived Data"), and all models, model weights, and parameters trained or improved with Your Content or Derived Data, together with all intellectual property rights in them. Derived Data does not include your card photographs themselves. Except as the Privacy Policy provides for your personal information, you have no right to receive, inspect, or approve any Derived Data or model.
(d) After deletion or termination. When you delete Your Content or your account, we delete it as the Privacy Policy describes. We may keep and continue to use, for any purpose these Terms allow: Derived Data that does not identify you; models already trained or improved with Your Content; copies in research and training datasets until the next scheduled dataset refresh (within 90 days); copies in backups until they are overwritten in their normal cycle; and anything the law requires us to keep. We are not required to retrain, recall, untrain, or delete any model. Trained models do not store retrievable copies of your photos, and they cannot be reversed or untrained. If your account ends in any other way, including if we terminate it, the licence in (a) continues for Your Content until it is deleted, subject to your rights under the Privacy Policy. The licence in (a) survives termination as to Derived Data and trained models. This is a material term of these Terms.
(e) No compensation or approval. You will not receive any payment, royalty, revenue share, attribution, or ownership interest for any use of Your Content, Derived Data, or any model under these Terms, and no such use needs your further notice or approval, except where the law requires it.
(f) Public display licence. If you publish a certificate page or post community content, you grant us a licence to display it publicly and to permit other users and search engines to view it, as described in the Public Certificate Page Notice.
(g) Your promises about Your Content. You represent and warrant that:
you personally captured each card image, or you otherwise have the right to submit it;
you have all rights and consents needed to grant the licences in this Section 4;
you own a genuine physical copy of each card you scan, or you are authorized by the owner;
Your Content does not infringe anyone's copyright, trademark, privacy, or other rights, and does not violate law;
Your Content does not contain images of other identifiable people without their permission;
Your Content is not manipulated to misrepresent a card's condition — no compositing, no AI-generated card images, no substituted or borrowed scans, no retouching intended to hide or fabricate defects;
Your Content is not counterfeit, and you are not using the Service to authenticate, value, or market counterfeit items.
You are solely responsible for Your Content. We are not obligated to monitor it, and we may refuse, remove, or restrict any of it at any time, in our sole discretion, including as described in the Community Guidelines.
5. Feedback
"Feedback" means ideas, suggestions, comments, and corrections about the Service, and the corrections, labels, annotations, examples, and condition calls you submit about cards. You grant GradeVu a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable licence to use, copy, modify, distribute, commercialize, train models on, and otherwise exploit Feedback for any purpose, without restriction, attribution, or compensation. This licence survives the deletion of your account and the end of these Terms; after you delete your account, we use Feedback only in a form that does not identify you, in models already trained, and in copies in research and training datasets until the next scheduled dataset refresh (within 90 days). Do not send us confidential information you expect to be paid for.
6. AI estimates — read this carefully
GradeVu produces automated estimates. They are not grades.
Our output is a computer-generated estimate of a card's likely condition, produced by machine-learning models that can be wrong. It is an opinion, not a fact, and not a certification, appraisal, or guarantee of condition, authenticity, or value.
We do not authenticate cards. A GradeVu estimate says nothing about whether a card is genuine, altered, trimmed, restored, or reprinted.
Our estimate is not a substitute for a professional grading service. Where the Service shows a forecast for a named grading company, that forecast is our own automated reading of that company's published grading standards, applied to your images. It is not that company's grade, opinion or decision; that company has not reviewed or approved it; and the company may decide differently. The same card may receive a different result from any grader, and our models may change over time without notice.
If you add a grading company's certificate number to a card you scanned with us, we store it with that scan and use it to look up that company's published record for the card, so we can show you their result next to our estimate. The published result is theirs, shown for comparison only; we don't present it as our own. We also measure, in aggregate and without identifying you, how well our estimates and forecasts hold up.
Forecasts are informational. Don't rely on one to decide whether to submit a card.
Do not rely on GradeVu for financial decisions. Card values fluctuate. We are not responsible for any purchase, sale, trade, or consignment decision you make.
No reliance. By using the Service, you agree that you do not rely on any estimate, forecast, report, or other output to grade, price, buy, sell, trade, submit, insure, or otherwise handle any card, and that every such decision is yours alone.
Models, scoring scales, and sub-score definitions may be updated, which can change estimates for the same images.
We may correct, change, withdraw, cancel, or refuse any estimate, forecast, report, certificate page, or other output at any time, without notice.
Estimates are provided for personal, non-commercial use. Unless we agree in writing, you may not represent a GradeVu estimate as a grade, resell it as a valuation, or use it in a commercial listing in a way that implies certification.
7. No affiliation
GradeVu is an independent company. We are not affiliated with, endorsed by, sponsored by, or approved by The Pokémon Company, Nintendo, Creatures Inc., GAME FREAK inc., PSA (Collectors Universe, Inc.), Beckett Media (BGS), Certified Guaranty Company (CGC), TAG (Technical Authentication & Grading), or any other grading company, marketplace, or brand. All names, logos, and trademarks are the property of their owners and are used only for identification and reference. No GradeVu output is a PSA, BGS, CGC, TAG, or other third-party grade, and none of those companies has reviewed or approved our models. Our use of card images submitted by users does not claim any interest in third-party artwork.
8. Free to use
The Service is free to use. We may change that, and we will tell you before anything costs money. Any purchase in the app goes through Apple and follows Apple's terms.
9. Acceptable use
You will not:
use the Service for any unlawful purpose, or in violation of the Community Guidelines;
submit images of other people, images of cards you do not own, or images you scraped or downloaded from elsewhere;
use bots, scrapers, automated capture, or bulk-upload tools, or attempt to reverse-engineer, decompile, or extract our models, weights, thresholds, or datasets, or probe, test, or attempt to infer our algorithms, models, prompts, or training data;
copy, scrape, crawl, data-mine, mirror, cache, download, or store any part of the Service, its content, or its outputs, by automated or manual means, except your own results for your personal use or for sharing through the Service's own sharing features;
probe, scan, or test the Service's security, or bypass rate limits or other limits on the Service;
interfere with the Service or other users, or upload malware;
impersonate any person or grading company, or misrepresent an estimate as a third-party certification;
use the Service to grade, verify, or market counterfeit, altered, or stolen cards;
use outputs to train a competing model, build a competing dataset, or benchmark a competitor without our written consent, or use any part of the Service, including its outputs, reports, certificate pages, user interface, text, prompts, or workflows, to build, train, fine-tune, evaluate, or benchmark any model, dataset, retrieval or embedding index, or competing product, or to benchmark the Service itself, without our written consent;
resell, sublicense, or commercially redistribute access to the Service or its outputs.
10. Community content, reporting, and blocking
Public certificate pages and any community features are governed by our Community Guidelines, which require you to report objectionable content and let you block other users. We may remove content, restrict features, or suspend accounts to enforce them. See Section 13.
11. Beta and TestFlight
If you use a pre-release, beta, TestFlight, or preview version:
it is provided as-is, may be unstable, may lose data, and may change or be discontinued without notice;
it may include features that never ship, and Apple's Beta Terms apply;
do not rely on a beta for anything important, and do not submit your only copy of any image;
we may revoke beta access at any time;
Sections 6, 12, 13, 14, 15, and 16 apply fully to betas.
12. Our intellectual property
The Service — including our models, model weights, software, scoring scales, Derived Data, estimates, reports and other outputs, user interface, text, graphics, and the GradeVu name and logo — is owned by us or our licensors and protected by intellectual property law. These Terms grant you no rights in it beyond Section 3 and the personal use Section 6 allows. You may not use our name or logo without written permission.
13. Suspension and termination
We may suspend, restrict, or terminate your access immediately, with or without notice, if you breach these Terms or the Community Guidelines, if we are required to by law, or if your use creates risk or legal exposure for us or others. We may also suspend, restrict, throttle, or terminate your access, or any feature, at any time and for any reason, with or without notice, including for any use we consider inappropriate, such as attempted scraping, automated access, or unauthorized model training. You may stop using the Service at any time and delete your account in-app.
On termination: your licence to use the Service ends; Section 4(d) governs Your Content, Derived Data, and trained models; and Sections 4, 5, 6, 9, 12, 14, 15, 16, 17, 18, and 19 survive.
14. Disclaimers
THE SERVICE AND ALL ESTIMATES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, that estimates will be accurate, or that data will never be lost. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
15. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST CARD VALUE, LOST OR CORRUPTED DATA, UNAUTHORIZED ACCESS TO DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE, ANY ESTIMATE, FORECAST, OR OTHER OUTPUT, OR ANY PURCHASE, SALE, TRADE, GRADING SUBMISSION, PRICING, OR OTHER HANDLING OF A CARD, EVEN IF WE WERE ADVISED OF THE POSSIBILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).
These limits apply to the maximum extent permitted by law and do not limit any liability that cannot be limited by law.
16. Indemnity
You will defend, indemnify, and hold harmless GradeVu LLC and its affiliates, members, managers, officers, employees, agents, contractors, licensors, suppliers, service providers, successors, and assigns from any claim, demand, damage, loss, liability, penalty, cost, and expense (including reasonable attorneys' fees) arising out of or related to: Your Content; your use or misuse of the Service or any output; any purchase, sale, trade, grading submission, pricing, or other handling of a card based on the Service; activity under your account, whether or not you authorized it; any scraping, automated access, or attempt to build, train, or benchmark a model, dataset, or competing product using the Service; your breach of these Terms or the Community Guidelines; your violation of law; or your infringement of a third party's rights. We may take over the defense and control of any matter you must indemnify, and you will cooperate with us.
17. Dispute resolution
Please read this section — it affects how disputes are resolved.
(a) Talk to us first. Email support@gradevu.com with a description of the issue and a 30-day window to resolve it informally.
(b) Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. The Federal Arbitration Act governs Section 17.
(c) Binding arbitration. If we cannot resolve a dispute informally, you and we agree to resolve it by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The seat of arbitration is Denton County, Texas. The arbitrator may award the same individual relief a court could. Judgment on the award may be entered in any court of competent jurisdiction. You may bring a claim in small claims court instead if it qualifies.
(d) Class action waiver. You and we each waive the right to a trial by jury and the right to participate in a class action, class arbitration, or representative proceeding. The arbitrator may not consolidate claims without the consent of all parties.
(e) Right to opt out. You may opt out of arbitration and the class waiver by emailing privacy@gradevu.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms, including your name and the email on your account. Opting out does not affect any other part of these Terms.
(f) Carve-outs. Either party may seek injunctive relief in court to protect intellectual property or prevent unauthorized access. Either party may apply to a court to compel arbitration or enforce an award. Venue for those actions is the state or federal courts located in Denton County, Texas, and you consent to personal jurisdiction there.
(g) No participation in mass filings. To the extent permitted by law, disputes must be brought individually and not consolidated with any other person's claims.
18. Apple-specific terms
You and we acknowledge that:
these Terms are between you and GradeVu only, not with Apple;
Apple has no obligation to furnish maintenance or support for the app;
if the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app;
Apple is not responsible for addressing any claims relating to the app, including product liability, legal compliance, consumer protection, or intellectual property claims;
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you;
you represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism, and are not on any U.S. Government prohibited-party list;
you will comply with applicable third-party terms when using the app.
19. General
Entire agreement. These Terms plus the Privacy Policy, Community Guidelines, and Public Certificate Page Notice are the entire agreement between us about the Service.
Changes. We may update these Terms at any time by posting the updated Terms on the Service and updating the date above. Updated Terms take effect when posted unless they say otherwise, and your continued use of the Service after that is acceptance. Where the law requires it, we will also notify you of a material change, for example in the app. If you do not agree, stop using the Service and delete your account.
Severability. If a provision is unenforceable, the rest remains in effect, and the unenforceable provision is limited to the minimum extent necessary.
No waiver. Our failure to enforce a provision is not a waiver.
Assignment. You may not assign or transfer these Terms or your account. We may assign, transfer, delegate, or subcontract these Terms and any of our rights and obligations, in whole or in part, at any time, without your consent or notice, including in a merger, acquisition, financing, or sale of assets.
Notices. Legal notices to us: GradeVu LLC, 100 Plaza Pl, Ste 300, PMB 58, Northlake, TX 76226, USA, with a copy to support@gradevu.com. Notices to you may be sent to your account email or posted in-app.
Force majeure. We are not liable for delays caused by events beyond our reasonable control.